Solo Vida Adventures Privacy Policy

1. Welcome to Solo Vida Adventures!

We care about your privacy and want you to feel confident when you book with us. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe. By using our services, you agree to the terms outlined here.

2. What We Collect

To make your adventure smooth and hassle-free, we may collect:

  • Your Contact Info: Name, email, phone number, and mailing address.

  • Booking Details: Payment info, travel preferences, booking history, and passport details (if required for travel arrangements).

  • Health & Dietary Info: Any health conditions or dietary restrictions you share with us so we can provide a safe and enjoyable experience.

  • Website Data: Your IP address, browser type, device info, and browsing behavior on our website (collected through cookies and tracking technologies).

3. How We Use Your Info

We use your information to:

  • Process bookings and payments.

  • Keep in touch about your trip details, itineraries, and any important updates.

  • Personalize your experience based on your preferences and needs.

  • Improve our services, website, and marketing efforts.

  • Send you updates, promotions, and special offers (only if you’ve opted in).

4. Who We Share Your Info With

Your privacy is important to us! We only share your information when necessary:

  • Service Providers: Trusted partners like payment processors, accommodations, and transport providers who help make your trip happen.

  • Legal Requirements: If required by law, we may disclose your information to comply with legal processes or regulations.

  • With Your Consent: We’ll only share your details with third parties if you give us explicit permission.

We NEVER sell or rent your personal data to third parties.

5. How We Keep Your Info Safe

We take security seriously and use encryption, secure servers, and access controls to protect your information. While we do our best to safeguard your data, no online service is 100% secure, so we encourage you to take precautions as well.

6. Cookies & Tracking

Our website uses cookies to improve your experience and help us understand how you use our site. Cookies are small files stored on your device that help us remember your preferences. You can manage or disable cookies in your browser settings, but some website features may not work properly without them.

7. How Long We Keep Your Info

We only keep your data as long as necessary for the purposes listed here or as required by law. When we no longer need it, we securely delete or anonymize it.

8. Your Rights

You have control over your personal data! You can:

  • Access: Request to see what personal data we have on file.

  • Correct: Update or fix any incorrect info.

  • Delete: Ask us to delete your data (unless we’re required to keep it by law).

  • Opt Out: Unsubscribe from marketing emails at any time.

To make a request, just reach out to us at the contact info below.

9. Updates to This Policy

We may update this Privacy Policy from time to time. If we make major changes, we’ll let you know through our website or via email. Check back periodically to stay informed.

10. Need Help?

Questions? Reach out to us anytime at info@solovidaadventures.com. We’re happy to help!

By using Solo Vida Adventures, you agree to this Privacy Policy. Now, let’s get you on your next adventure!